A comprehensive set of leadership competencies form the back bone of the company’s talent management process.
Create a business or functional direction to align with the company’s vision, both short-term and long-term, and to inspire team commitment.
Take personal accountability for results. Instill a sense of urgency; challenge the status quo. Continuously drive for operational excellence and keep on pushing up the performance bar.
Show a deep understanding of the customers and business environment, and utilise it to maximise the value for the company.
Be a team builder. Commit to the performance and development of self and others.
Work across internal and external boundaries to mobilise resources to solve a problem or to achieve an objective.
Encourage innovation and disciplined risk-taking, while balancing short-term and long-term priorities.
Each leadership competency is defined with three levels:
Level 1 – Foundation (Applicable to Assistant Manager to Manager level)
Level 2 – Advanced (Applicable to Senior Manager to General Manager Level)
Level 3 – Role Model (Applicable to Director / COO / CFO / CIO and other senior executives)
Moreover, behavioral examples of each level of these competencies have been defined and the 20 management precepts of the Company’s Founder, Mr. John Lau, have also been reflected in these behavioral examples.