quality assurance

Cargo Services Group believes delivery of high-quality and safe series, fair price and customer satisfaction are critical factors for sustaining long term business success and opportunity.

Cargo Services Group has created a quality assurance framework comprising of: ISO 9001 Quality Management System and ISO 28000 Security Management for Supply Chain, becoming one of the leading integrated logistics service providers to certify its entire system globally. In June 2015 Cargo Services Group initiated ‘Project New Life’. Following lean management concepts and DMAIC methodology; this is a vital global strategy to make our operations as lean and efficient as possible.

ISO 9001 :2008 Quality Management System

Quality Policy Statement:

  • Quality means providing services to all our customers and agents in strict compliance to agreed KPI and customary practice of the highest standard in the industry, and aiming at daily improvements to exceed expectations of customers.
  • Quality improvement is the responsibility of every staff of Cargo Services Group.
  • We will always strive to meet all the requirements of ISO 9001:2008 and to continue to improve in the quality of our services and enhance our Quality Management System.

Details of ISO 9001:2008 Certification

Certificate ISO 9001:2008 Quality Management System
Certified Company
  • Cargo Services Far East Limited
  • Cargo Services Airfreight Limited
  • Independent Cargo Consolidators Limited
  • Wanfu Trucking Limited
  • Million Shipping Limited
  • CN Logistics Limited
  • Milca Shipping Limited
  • Skytruck Shipping Limited
  • UCL Logistics Limited
  • Gibson Cargo Servies Limited
  • K&L Cargo Services Limited
Registered Examining Body DNV Certification Limited, United Kingdom
Scope of Accreditation Provision of International Freight Forwarding Services, Non Vessel Operating Common Carrier (N.V.O.C.C.) and Airfreight Services including Supply Chain Solutions, Cargo Consolidation, Warehousing, Container Haulage, Transhipment and Liner Agency
Certificate No. 0110-1996-AQ-RGC-UKAS
Initial Certification Date 12 January 1996
Next Revision Date 25 February 2018

ISO 28000:2007 Security Management for Supply Chain

Quality Policy Statement:

For the continual improvement of the security aspects of our Management system and for the benefit of our employees, customers and local community, Cargo Services Group are committed to the implementation and continual improvement of Security responsible practices throughout their operations by:

  • Identifying all possible threats of attack to its organization – from internal as well as external sources.
  • Analyzing the risk posed by these possible threats.
  • Identifying and implementing actions to eliminate these risks or to reduce them to an acceptable level.
  • To comply with ISO 28000:2007 requirements.
  • To comply with current applicable legislation, regulatory and statutory requirements and with other requirements to which the organization subscribes.

This Policy guides the Management and employees at all levels in the organization to be focused to the supply chain security and ensure the constant improvement of the security management system.

Details of ISO 28000:2007 Certification

Certificate ISO 28000:2007 Security Management For Supply Chain
Certified Company
  • Cargo Services Far East Limited
  • Cargo Services Airfreight Limited
  • CN Logistics Limited
  • Milca Logistics Limited
  • Independent Cargo Consolidators Limited
Registered Examining Body DNV Certification B.V., The Netherlands
Scope of Accreditation Provision of International Freight Forwarding Services, Non Vessel Operating Common Carrier (N.V.O.C.C.) and Airfreight Services including Supply Chain Solutions, Cargo Consolidation, Warehousing, Distribution, Container Haulage and Transhipment Supply Chain Solutions, Cargo Consolidation, Warehousing, Container Haulage, Transhipment
Certificate No. 151799-2014-SMSC-RGC-DNV
Initial Certification Date 20 March 2014
Next Revision Date 20 March 2017

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